- A travel warning through your home country for the state of Salzburg
- State quarantine order by your home country for return travelers from the state of Salzburg
- Yourself have been tested positive for Covid-19 (presentation of a positive test result required)
- The district Salzburg Umgebung is SET TO RED at the "corona traffic light" of the Austrian government
If one of these cases occurs, we will cancel your booking free of charge. We will convert the deposit you have already paid into a voucher that does not expire and can be redeemed at any time on your desired date. We will be happy to refund the deposit upon request.
Otherwise our general cancellation conditions apply. These special conditions apply temporarily and until further notice:
START YOUR VACATION
SAFE AND EASY
Be on the safe side ..
What do we want for you? A vacation that you can plan carefree.
For bookings in autumn and winter, we guarantee you the security of being able to cancel free of charge up to 1 day before arrival if one of these reasons applies:
FOR YOUR SAFE AND RELAXED HOLIDAY
Ebner’s Waldhof Hygiene concept
Welcome to a company that takes part in the initiative „Safe Hospitality – Test offer for Toursim“. All employees have the possibility to be tested for Covid-19 on a regulary basis and the company implements saftey and documentation measures that go beyond the legal obligations. Your safe stay is our common concern. We wish you a great vacation in Austria.
FÜR IHREN SICHEREN UND ENTSPANNTEN URLAUB
Ebner's Waldhof Hygienekonzept
At the following you will find all relevant information for the individual hotel areas that are affected by the current requirements. The diversity of our offer is in no way restricted by these measures.
You don’t have to give up any of our Waldhof – amenities.
As of 26.09.2020
General hygiene regulations at the Waldhof:
- Please wear a face mask in all public indoor areas (Reception, Lobby, Corridor, Restaurant, Hotelbar, etc.).
- Please keep the distance of 1 meter to people who are not travelling with you.
- In case you can‘t keep this distance please wear your face mask.
- Please avoid shaking hands and kissing as a welcome.
- In case of illness stay at home. If there are any signs during your stay, please contact the Ebner family or reception.
- Please follow the instructions of the employees.
All of our employees wear a mouth and nose protection.
There are options for hand desinfection available throughout the hotel.
Information on the Restaurant- & Bar
- Please wear a face mask in all gastronomic indoor areas (Restaurant, Bar, Alm, etc.). You are welcome to take it off when you are seated.
- Please consume your food and drinks only on the table.
- The SeeBar is open for our hotel guests until 1 a.m.
- When you arrive at the restaurant, we will accompany you to your table.
- Please accompany your children to the buffet.
- A maximum of 10 persons per table.
Information on the Room
- Of course, we pay even more attention to hygiene in your daily room cleaning.
- For hygienic reasons we emptied the minibar in the room.
- If possible please pay with EC or credit card when checking out.
Information on the Waldhof Spa
- The entire wellness area can be used in compliance with the distance guidelines. You will receive more detailed information on site.
- For few spa or cosmetic treatments, there is still a mask requirement for employees and guests.
Of course, we also pay particular attention to hygiene in the entire wellness area.
Information on the childcare
- Childcare is available at the usual times. Thank you for your registration the day before.
- Please also pay attention to the distance rules in this area.
Information on the Golf course
- Our golf course is open for you every day.
Detailed information you can find on the Homepage of GC Waldhof.
Information on the Activ-programm
- The Waldhof activity program takes place as usual in compliance with the distance regulations.